Make a Claim
Our Fast Track claims process aims to diagnose and payout a claims request within 24-hours.
While we can't promise to cover every item, we can promise to always handle claims in a clear, efficient and professional manner, getting vehicles back on the road as quickly as possible.
Should you need to make a claim call our hotline and follow our simple step-by-step claims management process:
1 Call us to log your claim as soon as you notice a fault or failure
2 Make sure to provide your last MOT & service documents, together with the details of the fault
3 Our claims team will locate a local garage to arrange a speedy diagnosis
4 Following diagnosis, we will provide feedback on the repair process claim decision
5 We will pay the workshop or the warranty plan holder directly, depending on who has incurred cost
Any questions? Give us a call or send us an email:
What our Dealers say:
Dealer support
Unlike other Dealer Warranty companies, all our staff are motor trade people, with a firsthand understanding of the needs of car buyers and retailers alike.
All our Account Managers have direct lines, so if you call Warranty Assist, we answer. No holding. Call us today! The dealer support team are here Mon - Sat, 9am - 6pm.